Privacy
Privacy Policy
This draft explains what SpecSheet Pro processes to generate Shopify product PDF spec sheets.
Effective date: May 2, 2026
SpecSheet Pro is operated by Shelfline. This policy describes how we collect, use, store, and delete information when a merchant installs and uses SpecSheet Pro.
Information we process
- Shop information, including shop domain and app installation/session data.
- Product catalog data needed to generate PDFs, including product titles, descriptions, handles, vendors, product types, images, variants, SKUs, barcodes, prices, compare-at prices, selected options, and selected metafields.
- App settings, including selected fields, selected metafields, template, colors, logo URL, QR code setting, watermark setting, and plan state.
- Generated PDF metadata, including document status, storage key, content hash, generation timestamp, and error messages.
- Download analytics, including product ID, document ID, download source, timestamp, user agent, and hashed IP address when available.
Information we do not request
SpecSheet Pro does not request order data, customer account data, payment data, or unnecessary customer information. The app uses the minimum Shopify access scopes needed for product PDF generation.
How information is used
We use information to authenticate the app, generate product PDFs, cache generated documents, serve admin and storefront downloads, enforce plan limits, provide basic analytics, troubleshoot errors, and respond to privacy or support requests.
Storage and retention
App data is stored in a production database and generated PDFs are stored in private object storage. PDFs are served through app routes, not public bucket URLs. Data is retained while the app is installed and as needed to provide the service, unless deletion is requested or required by Shopify compliance webhooks.
Deletion and compliance webhooks
SpecSheet Pro supports Shopify privacy compliance webhooks for customer data requests, customer redaction, and shop redaction. On shop redaction, app settings, document records, download logs, sessions, shop records, and stored PDFs for the shop are deleted where available.
Contact
For privacy questions or deletion requests, email support@specsheet.pro.